Support

The more of this you send up front, the faster we can help — one email beats a back-and-forth:

• The account email you signed up with.
• Your role — studio or creator.
• The bounty name and link, if your question is about a specific bounty.
• A short summary of what happened and what you expected.
• Screenshots, if they help show the problem.

Never send passwords, payment card numbers, or other secrets. We will never ask for your password, and you never need it to get help.

• Account access — sign-in trouble or a change to your account.
• Bounty or submission issue — something isn't working the way you expect on a bounty or in the vault.
• Dispute or payment question — how release, refunds, or disputes work. Payments are test-mode only during the pilot; see Disputes & Payments.
• Unsafe file or report — flag a bounty, user, or file. You can also report a bounty right from its page.
• Privacy request — access, correction, or deletion of your data. See the Privacy Policy.
• Bug report — tell us what you did, what happened, and what you expected.

BountySmith is in a controlled pilot, so responses are best-effort — there is no support SLA yet. We read everything and prioritize security, unsafe-file, underage-data, and accessibility reports.

For an urgent safety or payment problem, put URGENT at the start of your subject line so it stands out.

• Terms of Service and Acceptable Use Policy
• Privacy Policy and Disputes & Payments